Product Updates
SEPT Week 2.3 product updates
C5 Mails, Gmail OAuth, Scout placement, Collab, VA Tools, universal search, onboarding, settings, and workspace polish.
C5 Mails and Gmail
- C5 Mails now has a more complete Gmail-style reading experience with cleaner message headers, reply and forward actions, sender details, action menus, emoji reactions, and branded tooltips.
- The Gmail account switcher has been simplified and moved into the mail sidebar area so the main Mails heading stays clear and easier to scan.
- The mailbox search placeholder, filter action, settings action, sticky mail headers, and resizable inbox list were refined for a cleaner day-to-day email workflow.
- Contacts now has a dedicated view with searchable Google Contacts-style rows, contact detail popups, and quick email actions.
- Compose and reply flows now include recipient suggestions from known contacts while typing names or email addresses.
- Gmail OAuth-backed sending now uses Gmail's send endpoint, gives faster send feedback, saves sent messages in C5, and reflects messages into another connected C5 inbox when the recipient mailbox is also connected.
- Gmail labels now better preserve nested label structure from Gmail, including parent and child label grouping.
- The latest Gmail logo asset is used in the Gmail account picker and integration surfaces.
Google verification readiness
- The public privacy policy was updated to describe data protection mechanisms for sensitive Google user data, including Gmail message metadata, email content, calendar data, OAuth tokens, and connected account identifiers.
- The privacy policy is now available as public, crawlable content at both /privacy and /privacy-policy for Google OAuth review.
- A Google OAuth verification packet was added for the team, including exact Gmail scopes, scope justifications, demo video checklist, test credential checklist, and a Trust & Safety reply template.
- The Gmail OAuth scope set is documented as openid, email, profile, gmail.readonly, and gmail.send so the app and Google Cloud Console can be aligned before resubmission.
Scout
- On Mails, Scout was moved away from the lower-right message area and placed beside the light/dark switch in the lower-left sidebar to reduce distraction.
- Scout's mail-module launcher was reduced to match the size of the theme switcher.
- Scout is now available from the main workspace and beside Universal Search for faster help without leaving the current screen.
- Scout can explain ClientFive modules, answer product questions, suggest safe next steps, and route users to features such as Tasks, Calendar, Collab, Stacks, Clients, and VA Tools.
- When Scout opens a feature, it can provide a direct action button and highlight the requested module so users know where to continue.
- Scout now keeps conversation history, supports new or continued chats, shows a branded thinking indicator before replies, and closes with smoother animation.
- Scout includes clearer privacy guidance behind the shield icon and avoids exposing ClientFive business secrets, credentials, account data, user data, or private client records.
- Users who ask for a live agent now get a branded support form that sends the request to hello@clientfive.com, with character limits and attachment limits to keep requests useful.
- Scout style choices now sync everywhere Scout appears, including the search-side button and floating launcher, with distinct Pulse, Aura, and Orbit looks.
Collab
- Collab communication has been upgraded for realtime team messaging across channels, threads, and direct messages.
- The main composer and reply composer now share the same rich text editor experience, including formatting controls and a clearer Slack-inspired layout.
- Reply panels now use a subtly tinted background so threaded conversations are easier to distinguish from the main channel.
- Incoming messages can play a notification sound when message sound is enabled and DND is not active.
- Direct message discovery by ClientFive User ID has been fixed so users can connect and start chatting more reliably.
- User ID tooltips now explain that the ID can be shared with other ClientFive users so they can find and connect with the account.
- Single-member admin channels now show Archive instead of Leave channel, preventing the only channel member from leaving an unusable channel behind.
- Space editing and Collab settings were simplified with cleaner, branded controls while preserving image upload, member invite, status, notification, reaction, archive, and media settings.
VA Tools
- A new Pro C5 Ad Creator tool has been added for building campaign concepts, ad angles, captions, asset plans, and ready-to-produce ad kits from user-provided campaign inputs.
- Ad Creator now uses a more modern AI-style interface with progress stages inspired by the Image Converter flow.
- Text Stats Counter has been added as a practical VA utility for counting characters, words, lines, paragraphs, spaces, read time, speak time, readability, and longest line.
- Text Stats Counter now places the writing area on the left and live stats on the right, with an expand option for editing long content in a centered popup.
- VA Tools module strips and pinned tool areas were tightened visually, with a simpler plus action when nothing is pinned.
Onboarding and settings
- First-time workspace welcome language is now friendlier and avoids internal labels such as First Visit.
- The welcome flow now includes animated product-use demos and a celebratory confetti moment after the intro, with warm ClientFive welcome copy.
- The Account settings 2FA prompt has been redesigned into a cleaner security card with a clearer setup action pointing users to Security.